Hotel Manager

About the Job

We are seeking an experienced Hotel Manager to join our team at the Kigali Marriott Hotel. The ideal candidate will have a strong background in hospitality management and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee all hotel operations and ensure high standards of service
• Develop and implement strategies to maximize revenue and guest satisfaction
• Manage and mentor a team of department heads and staff
• Handle guest complaints and special requests
• Monitor budget, payroll, and other financial aspects
• Ensure compliance with safety and security standards